All of our Gifts, except for our large storage baskets, come beautifully gift boxed in our free Signature Lovingly Signed gift box.
The box helps create that exceptional gifting experience and can be used as a memory, keepsake box for later.
Please note: you will receive one box per order, but if you’re purchasing gifts for more than one child, please get in touch before making your purchase and we will do our best to accommodate you.
DELIVERY IN SINGAPORE
Delivery is Free of Charge for all orders to be delivered in Singapore.
Delivery takes 3-5 days, but from 1 September 2018, we will be offering Free next working day delivery Singapore wide.
Lovingly Signed ships to any street address in Singapore, excluding restricted areas e.g. Pulau Ubin.
Lovingly Signed will ship anywhere globally for SGD $25, and for FREE if your basket exceeds SGD $250.
Delivery is done via our preferred courier service and takes on average between 4 to 8 days. Please note we do not offer PO Box delivery, as a signature is required upon delivery.
Attempted Delivery or Wrong Delivery Address Provided
We know mistakes happen, but in the event of you accidentally supplying a wrong delivery address, we will do our utmost to change this if the item is yet to be dispatched. If however, a wrong delivery address has been supplied and the item gets resent back to us, we will have to charge a re-shipping fee of SGD $10 for Singapore and SGD $45 for International deliveries. This also applies if we ship to the hospital and the mum has already been discharged.
If you change your mind, please don’t worry, you can return or exchange any non-personalised items* within fourteen days from receipt of delivery.
If you wish to return a product, you will simply need to:
Email us at lovinglysigned[at]gmail.com with your order confirmation number to let us know it’s on its way back to us.
Then arrange to drop the item back off at our office or have it returned to:
Gifts Less Ordinary, 41A Kreta Ayer Road, Singapore 089003.
Please note: Items must be returned in their original condition.
Products not eligible for a return or exchange include:
- If the item has already been Personalised or made to order, e.g. embroidered with a name, fabric, message or other customised aspect;
- Products marked “sale”;
- Gift Vouchers.
If a product is faulty, we just ask you to take photo proof of the faulty product and the packaging it arrived in within two days of receipt of delivery and send the photo directly to us at lovinglysigned[at]gmail.com. For all faulty items, you will be offered a replacement or repair, or a full refund.
Any refunds will be credited back to you using your original payment method, e.g. PayPal, online credit or credit card.