SHIPPING & DELIVERY
DELIVERY IN SINGAPORE
We offer FREE next-day delivery across Singapore (including hospitals) for all orders received before 3.00 pm SGT, on orders above $80. We deliver seven days a week.
Our offices are open Monday - Saturday. If an order is placed on Sunday or a Public Holiday, it will be processed and delivered on the next working day. For example, an order placed on Sunday will be delivered on Monday.
Deliveries will be made between 9.00 am - 6:30 pm by our wonderful in-house driver LJ.
We offer a tracking service for your delivery. You can track and trace your delivery in real-time via a custom tracking link which will be sent to your email.
SAME DAY DELIVERY
We offer FREE same-day delivery for orders above $250. If your order is below $250, for an additional $12, our staff will expedite your order and deliver your gift on the same day. Orders must be placed before 3:00 pm to be delivered on the same day.
SELF-COLLECTION ARRANGEMENTS
If you prefer to personally collect the product rather than having it sent, leave us a message with your order in the special order note box or via WhatsApp at +65 8952 5612.
Our address is Lovingly Signed, Cendex Centre, 120 Lower Delta Road, #14-13, Singapore 169208. Collection Days: Monday to Saturday (9.00 am - 5.00 pm).
INTERNATIONAL DELIVERY
Lovingly Signed ships gifts globally. The shipping price will be calculated at checkout, excluding customs or import duties paid by the person receiving the parcel (if applicable).
Delivery is done via our preferred courier service and takes on average between 4 to 8 working days. Please note that we do not offer PO Box delivery, as a signature is required upon delivery.
UNSUCCESSFUL DELIVERY
We always try our best to ensure that your orders get to you or your recipient smoothly. However, if the delivery address is wrong, the recipient has left the hospital or there were no instructions given to leave the parcel somewhere safe, we'll need to charge a re-shipping fee of SG$10 for each additional delivery attempt.
Please contact us for assistance with urgent deliveries, orders, or any enquiries via WhatsApp at +65 89525612, or by email hello@lovinglysigned.com.
MEET LJ, our friendly courier who delivers directly to your doorstep!