Add Personsalisation on Hegen Bottle?

I ordered a jellycat jumper with pink toy’s jumper and bright pink thread for name’s embroidery. The quality is good however, the thread isn’t too contrasting so you can barely see the embroidery from a distance. I asked if it’s possible for an exchange after sending them the photo. They went above and beyond to help me have the perfect color combination for the jumper. I am so pleased with their service and their delivery is also prompt. Thank you! (I edited my review)

Boss Tanya displayed extraordinary service standard that most should followed. End of day, very satisfied with the gift purchased and service received. Definitely will be buying over and over again.

My 1st purchase. Gifts nicely packed, staff very helpful for the delivery time.
Will order again.

The items included are of good quality and well embroided with the baby’s name! The jelly cat bunny is especially special with the little customized top (:

A team member called up to clarify information. I felt that was really very telling of the great service they provide.It was delivered very quickly too! Great looking product! Thanks !